Frequently Asked Questions About BTR PRP

Products & Ordering

Stocking your clinic with professional-grade supplies shouldn’t be complicated. This section details our FDA-cleared 15ml and 30ml kit specifications, minimum order quantities, and our turnkey starter packages designed for rapid clinical deployment.

We offer two specialized kit sizes: 15ml (BTR-15) and 30ml (BTR-30), both of which are FDA-cleared Class II medical devices

Pricing & Volume Discounts

BTR PRP leads the industry in procedural affordability by offering direct-to-provider, volume-based pricing. Learn how your practice can secure up to 44% savings on individual kits and up to 51% on starter bundles to maximize your clinical margins.

Pricing is volume-based. 15ml kits range from $50-$90/kit depending on volume, and 30ml kits range from $70-$120/kit.

System Compatibility & Centrifuge Settings

Our “hardware agnostic” design ensures that you can switch to BTR kits today without the burden of expensive proprietary equipment. Find the specific G-force and time protocols required to achieve high-yield PRP using your existing centrifuge.

Yes. BTR kits are "hardware agnostic" and work with standard centrifuges utilizing both swing-out and fixed-angle rotors.

Compliance & Regulatory Standards

Patient safety and legal protection are non-negotiable in regenerative medicine. Here, we break down the critical differences between “FDA Registered” and our “FDA-Cleared Class II” status, ensuring your practice meets the highest US regulatory standards.

Yes. BTR PRP kits are FDA-cleared Class II medical devices manufactured in an ISO 13485:2016 certified facility.

Shipping, Logistics & Fulfillment

Based in California, BTR PRP provides streamlined logistics to clinics across the United States. View our same-day processing policies and information on our dynamic UPS shipping rates designed to get supplies to your door as efficiently as possible.

We ship to medical providers within the USA only.

BTR PRP FAQ

Returns, Refunds & Safety Policy

To guarantee the chain of custody and 100% sterility for every medical provider, BTR PRP maintains a strict “All Sales Final” policy. This commitment ensures that every kit delivered to your practice has never been diverted or compromised.

All sales are final. No returns are accepted.

Clinical Usage & Technical Specifications

Achieving consistent, high-concentration Platelet-Rich Plasma requires precise timing and storage. This section covers the technical requirements for blood processing, shelf-life data, and the specific 4-hour window for optimal PRP application.

BTR uses a standard tube-based workflow familiar to clinical staff. Detailed instructions are provided with the product.

Brand Identity & The BTR Mission

BTR stands for “Back To Race,” a philosophy centered on helping patients return to peak performance in their professional and personal lives. Discover our commitment to US-based brand ownership and our mission to democratize access to FDA-cleared technology.

BTR stands for "Back To Race." Our mission is to provide affordable, high-quality preparation systems that help patients recover and get back to their personal "race" - whether athletic, professional, or personal.

Support & Account Management

Our US-based support team is available during standard business hours to assist with technical queries, volume quotes, or shipment tracking. We are committed to same-day responses to ensure your practice never experiences a delay in patient care.

Email [email protected] or call (800) 210-7017, Monday-Friday 9 AM - 5 PM PST.